GRADUATION GOWN & CAP
Your Questions, Answered.
School crests, distinctive garments and coordinated ceremony collections.
What can I customize?
Explore gown style, fabric, body colors, trims, embroidered details, stoles, caps, tassels and hoods. The available combinations depend on your selected product and project.
Can you create a school or university collection?
Yes. Share your school colors, desired products, group size and design references. We will discuss a coordinated collection and confirm the details before ordering.
Can I customize just one item?
Tell us which product and personalization you need. Quantity requirements vary by product and method, so individual and small-order options must be confirmed.
What information should I send?
Include your product types, approximate quantity, colors, destination, required date and a reference design link if you have one. You can provide size breakdowns as the project develops.
Can I use my school emblem or logo?
Share the artwork and tell us where you want it placed. Please use artwork you own or are authorized to reproduce. Our team will review the method, placement and file requirements.
Can I see a sample?
Sample availability, cost and timing are confirmed for your specific project. Please discuss a sample before approving production.
Are the colors on screen exact?
Screen colors and the interactive preview are illustrative. Confirm the selected fabric and shade with our team before ordering.
How do you confirm sizing?
Follow the size chart for the specific product. For a group, prepare a list of wearer heights and any additional measurements requested for your chosen gown. Do not assume all products use the same chart.
How are custom prices and delivery confirmed?
Custom pricing, shipping arrangements and delivery expectations are reviewed manually after your specifications, quantities and destination are known.
Can I change my custom design after approval?
Contact us promptly. Whether a change is possible depends on the progress of your project. Any revised specifications, costs and timing must be agreed before proceeding.
How do I track an existing order?
Use the order status link in your confirmation or shipping email. If you cannot find it, contact us with your order number and the email address used for purchase.
How do returns work for custom items?
Review the return policy before ordering, including the section for personalized items. For a damaged, incorrect or otherwise problematic order, contact our team with the order number and clear photos.
YOUR SCHOOL COLLECTION STARTS HERE
Bring your school identity to life.
Share your institution’s crest, ceremony traditions and garment ideas. We’ll review the complete collection with you.
- Product styles, colors and accessories
- School identity, embroidery and custom details
- Individual, school and group requirements
Available options, quantities, sample arrangements, pricing and delivery are confirmed personally for your project.